Enquiry Services

Do you have an enquiry? Are you looking for some information or do you need some support?

We aim to give individuals living with any form of disability, access to accurate information which will allow them to make informed decisions and be proactive in improving their circumstances.

We hold extensive local and national information enabling us to respond to enquiries across all aspects of disability. We can provide information and signposting to relevant organisations on such topics as:

Personal Support

• Condition Specific groups and organisations, Counselling, Carers Support etc

Legal

• Human Rights, Legal Aid, Discrimination Act, Equalities Act, Legal Contacts etc

Benefits

• Disability Living Allowance, Attendance Allowance, Carers Allowance, Pensions etc.

Transport

• Blue Badge Scheme, Transportion for appointments, Bus passes. Local and National timetables, etc.

Housing

• Sheltered Housing, Housing Associations, Council Tax, Anti-Social Behaviour, Benefits etc.

Equipment

• Wheelchairs, Scooters, adaptations, walking and everyday task aids, ramps, hoists etc

We have a drop-in service at our Perth office where individuals can meet with staff or a trained volunteer to discuss any issues. Information will then be provided on the topics discussed and signposting to other relevant organisation contacts will be provided if needed.

You can phone our office with any enquiries which will be dealt with by our trained volunteers and relevant information is then posted out to your address.

We also have an email enquiry facility through this website. Please fill out the form on our homepage.

Outreach

We take our enquiry service to the ‘hard-to-reach’ individuals throughout Perth and Kinross in order to help alleviate isolation and/or lack of awareness to those individuals left more vulnerable due to their circumstances.

We work with other organisations and professionals, informing them and their users of our service. We make regular visits to Perth & Kinross community groups, doctor’s surgeries and information events to talk with individuals, give leaflets and take enquiries.

We give informative talks about our services to specific groups e.g. condition specific, carer groups and any other community group or service provider. Please get in touch with us if you would like us to give a talk to your group.